Terms of Service

1. Agreement to Terms

By accessing or using imeldatsumba.com (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Site. These Terms constitute a legally binding agreement between you and Imelda Tsumba ("we", "us", or "our").

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Site in any way that violates applicable laws or regulations
Attempt to gain unauthorised access to any part of the Site or its systems
Interfere with or disrupt the Site or its servers
Use automated tools to scrape, crawl, or extract content without permission
Impersonate any person or entity, or misrepresent your affiliation
Upload or transmit viruses, malware, or other harmful content

3. Products and Purchases

Pricing

All prices are displayed in US Dollars (USD) unless otherwise indicated. We reserve the right to change prices at any time without prior notice. Regional pricing may apply based on your shipping location and will be displayed at checkout.

Orders

When you place an order through the Site, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. An order confirmation email does not constitute acceptance — acceptance occurs when we ship the product or charge your payment method.

Payment

All payments are processed securely through Stripe. By providing payment information, you represent that you are authorised to use the payment method and that the information you provide is accurate and complete. You agree to pay all charges incurred at the prices in effect when the charges are incurred.

Availability

Product availability is subject to change without notice. We make every effort to ensure that stock information on the Site is accurate but cannot guarantee that all listed products are available at the time of your order.

4. Shipping and Delivery

We ship to the countries listed on our checkout page. Shipping times vary by location and are provided as estimates only. We are not responsible for delays caused by customs, postal services, or circumstances beyond our control.

Risk of loss and title for items pass to you upon delivery of the items to the carrier. You are responsible for providing an accurate shipping address.

5. Returns and Refunds

If you are not satisfied with your purchase, please contact us within 30 days of receiving your order at info@imeldatsumba.com.

Books must be returned in their original, undamaged condition
Return shipping costs are the responsibility of the buyer unless the item was damaged or incorrect
Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item
Digital products are non-refundable once accessed or downloaded

6. Intellectual Property

All content on this Site — including but not limited to text, images, graphics, logos, book covers, book content, audio, video, and software — is the property of Imelda Tsumba or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this Site without our prior written consent.

7. Newsletter and Communications

By subscribing to our newsletter, you consent to receive periodic emails about new books, events, and inspirational content. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We may also send transactional emails related to your orders, which are not marketing communications and cannot be opted out of while you have an active order.

8. Affiliate Programme

We operate an affiliate programme that allows approved partners to earn commissions on referred sales. Participation is subject to separate affiliate terms and conditions. We reserve the right to modify commission rates, approve or reject applications, and terminate affiliate accounts at our discretion.

9. Foundation and Donations

Donations made through the Site to Legacy Urithi International are voluntary and non-refundable. Donation receipts will be provided for your records. We make every effort to use donations in accordance with our stated mission but reserve the right to allocate funds where they are most needed.

10. Disclaimer of Warranties

The Site and all products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

The content on this Site, including books and publications, is provided for informational and inspirational purposes. It is not a substitute for professional medical, psychological, legal, or financial advice.

11. Limitation of Liability

To the fullest extent permitted by law, Imelda Tsumba shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, products, or services. Our total liability for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through good-faith negotiation, and if necessary, through the courts of competent jurisdiction.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@imeldatsumba.com